Here are the most FAQs

1How can I join and what do I get?
You can simply request for a call-back and one of our team members will be in touch with you shortly.
Alternatively, just access our website and join one of our membership options.
We have worked with Arab Students for over 10 years and have acquired a high level of expertise. We understand and appreciate the Arabic way of life.
3What are the BENEFITS of joining Yalla Concierge?
On becoming a member you leave all the tedious humdrum tasks to us. You make more time and create energy to devote to study. You will also get special discounts and deals from our partners.
4How can I use my MEMBERSHIP CARD?
Upon joining you will receive a bespoke metallic membership card. On presentation of this card you will obtain the benefits of membership as explained.
For example: If you have visited one of our restaurant partners, you can just present our membership card on receiving the bill. The agreed discount will then be applied.
5What type of UNLIMITED ASSISTANCE will I receive over phone?
Yalla will be happy to assist with:
- Finding a suitable accommodation for you

- Reserving Tickets and Hotels

- Finding a private academic tutor or professional proofreader for your assignments

- Booking appointments with the best private dentists or doctors in Liverpool

- Reserving venues for your meetings or special days

- Finding driving instructors
6What is FACE-TO-FACE assistance?
Face-to-face customer service is our most personal service. Our friendly and welcoming assistants will meet with you to help you with any issue you have.
7Do I have to JOIN A CONTRACT?
We do not offer complicated contract terms. Our membership policy is flexible.
8Do I have TO COMMIT for a year contract?
No, you can join our monthly payment option.